Privacy Policy

1. Introduction

Zakham Digital Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use BloxPix, our AI-powered graphics generation service.

2. Information We Collect

2.1 Personal Information

• Email address and name when you create an account
• Payment information (processed securely by Stripe)
• Roblox account information (if you choose to link your account)
• Communication preferences and settings

2.2 Usage Information

• Generated images and prompts
• Credit usage and transaction history
• Platform usage patterns and preferences
• Technical information (IP address, browser type, device information)

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

3. How We Use Your Information

• Provide and maintain our services
• Process payments and manage your account
• Generate and deliver requested graphics
• Improve our AI models and service quality
• Send important updates and notifications
• Provide customer support
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services (Stripe for payments, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Retained while your account is active
• Generated content: Retained for service delivery and backup purposes
• Payment records: Retained for accounting and legal compliance
• Analytics data: Anonymized and retained for service improvement

7. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@bloxpix.xyz. We will respond to your request within one month.

8. International Data Transfers

Your data may be processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Other appropriate safeguards as required by law

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Services

Our service integrates with third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Google AI: Image generation services
• Roblox: OAuth authentication (if used)

These services have their own privacy policies, and we encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related questions or to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.